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PRIVACY POLICY

Effective Date:

Welcome to The Babel Company (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website [www.thebabelcompany.com] (“Website”).

What Personal Data We Collect and Why We Collect It

We collect the following types of personal data:

  1. Personal Information: We collect personal information you voluntarily provide to us when you use our Website, such as when you submit content, sign up for newsletters, or contact us. This information may include your name, email address, and any other information you choose to provide.

  2. Usage Data: We may automatically collect certain information about your visit to our Website, such as your IP address, browser type, operating system, pages viewed, and the dates and times of your visits. This helps us understand how users interact with our Website and improve its performance.

  3. Cookies: Our Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device to track usage and store preferences. You can control cookies through your browser settings and other tools.

Purpose of Data Collection:

We collect personal information to:

  • Operate and maintain our Website: We use your information to provide and improve our Website, ensure its functionality, and personalize your experience.

  • To communicate with you: We may use your contact information to respond to inquiries, provide updates, and send newsletters or promotional materials. You can opt-out of these communications at any time.

  • Analyze and improve the performance and usability of our Website: We use aggregated usage data to analyze how our Website is used, to improve it and develop new features or services.

  • Ensure the security and integrity of our Website: We may use your information to detect, prevent, and address fraud or other security issues.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images or other media files to the Website, you should avoid uploading files with embedded location data (EXIF GPS) included. Visitors to the Website may be able to download and extract any location data from images (and or other media files) on the Website.

Forms

When visitors or users submit a form on our Website, Forminator Forms (plugin) captures the IP Address for spam protection. It also captures the email address and might capture other personal data included in the Form fields. WPMU DEV (Forminator) service privacy policy is available here: https://wpmudev.com/docs/privacy/

Submitted forms are stored indefinitely to provide ongoing support, improve services, and maintain accurate records. If you wish to have your data deleted, please contact us at info@thebabelcompany.com.

Cookies

Types of Cookies Used

  • Essential Cookies: Necessary for the functionality of our Website.
  • Performance Cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously.
  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
  • Targeting Cookies: May be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Managing Cookies

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of some parts of the Website.

Embedded content from other websites

Posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Analytics Data

We use Google Analytics to collect information about how visitors use our Website. This data includes your IP address, browser type, pages visited, and other usage statistics. These tools help us improve our Website and user experience.

Opt-out

You can opt out of analytics tracking by using browser add-ons such as Google Analytics Opt-Out Add-On or adjusting your browser settings. For more information, please visit Google’s privacy & terms.

Who we share your data with

Third-Party Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, email delivery, or analytics. These providers are obligated to protect your information and use it only for the specified purposes. Our current service providers include:

Forminator Forms
(a plugin/service by WPMU DEV):

Forminator Forms might use Google reCAPTCHA for spam protection. Their privacy policy can be found here: https://policies.google.com/privacy?hl=en.

Forminator Forms might use hCaptcha for spam protection. Their privacy policy can be found here: https://www.hcaptcha.com/privacy.

Forminator Forms might use Akismet Spam for spam protection. Their privacy policy can be found here: https://automattic.com/privacy/.

Forminator Forms might use ActiveCampaign to manage our subscriber list. Their privacy policy can be found here: https://www.activecampaign.com/privacy-policy/. 

Password Resets

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our Website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. For example:

  • Forminator form entries: When visitors or users submit a form we retain the data indefinitely.

  • Analytics records: Data retained according to Google’s standard (~14 to 26 months).

  • Customer purchase records: Data retained for 7 years.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise your rights, please contact us at info@thebabelcompany.com.

Where your data is sent

Data Transfers

Data collected from our Website may be transferred to, and processed in, countries outside of the European Union where some of our third-party service providers are located. Such transfers will comply with data protection guidelines/regulations and may be necessary to provide our services.

Forminator Forms

All collected form data might be shown publicly and we may send it to our workers or contractors to perform necessary actions based on the form submission.

Automated Spam Detection

Visitor comments may be checked through an automated spam detection service.

Updates on Data Transfers

We are committed to transparency regarding where your data is sent. If there are any changes in our data transfer practices, we will update this section to reflect those changes and ensure ongoing compliance with data protection standards.

Contact Information

For any privacy-specific concerns or inquiries, please contact us at info@thebabelcompany.com.

Additional Information

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes measures such as encryption, access controls, and monitoring.

Data Breach Procedures

In the event of a data breach, we will promptly assess and contain the issue(s). This includes monitoring the Website for suspicious activities, working with third-party support services if necessary, and logging the details. Affected users will be notified via email or on the Website if the breach significantly impacts them. We will also notify relevant authorities if required by applicable laws.

What Third Parties We Receive Data From

We do not currently purchase user data from third parties. However, we may receive user data from third-party services that we use for website hosting, analytics, advertising, or payment processing. Should our practices change, we will update this policy to reflect any new data sources.

Automated Decision Making and Profiling

We do not engage in automated decision making or profiling with user data.

Industry Regulatory Disclosure Requirements

As we are not currently subject to any specific industry regulations, there are no additional disclosure requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page and revise the “Effective Date” at the top. For significant changes that affect your rights or the way we process personal data, we will provide a prominent notice on our Website or notify you directly via email, where feasible. Your continued use of our Website after any changes indicates your acceptance of the updated policy.